Shipping
How long do I have to wait for my order?
The delivery takes place with articles which are immediately available within one to two working days by DHL (German post) for orders within Germany.
We mark our items with the following symbols to show you the actual availability immediately when you place your order:
Immediately available:
We have this item in stock. If we receive the order on a working day until approx. 12.00 o'clock, the article is usually packed and dispatched on the same day.
Available at short notice:
Sizes marked with * are already backordered or available on short notice and will be shipped as soon as we receive them.
Pre-order now:
If you pre-order, the delivery time is subject to availability from the manufacturer and will be communicated to you in our order confirmation.
Our stocks are updated for you every 30 minutes on working days to provide you with the current status.
However, if a size or item is out of stock, we will notify you as soon as possible.
What are the shipping costs?
5,00 €
Germany (free shipping from 49,- EUR order value), Austria (free shipping from 49,- EUR order value), Belgium, Denmark, France, Great Britain, Ireland, Luxembourg, Monaco, Netherlands, Northern Ireland, Poland, Czech Republic
10,00 €
Italy, Liechtenstein, Sweden, Switzerland, Slovakia, Slovenia, Spain, Hungary
25,00 €
Hong Kong, India, Indonesia, Israel, Japan, Canada, Mexico, New Zealand, Norway, Singapore, Thailand, United Arab Emirates, People's Republic of China
30,00 €
Australia, Brazil, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Portugal, Republic of Serbia, Romania, South Africa
35,00 €
United States of America
Shipping is done by DHL (Deutsche Post AG) for shipments within Germany.
Shipments to other European countries are delivered by GLS.
Shipments to Canada, Australia and the United States of America will be delivered by UPS.
Note: Proper customs clearance is the responsibility of the buyer of the goods. Customs and import fees are the responsibility of the buyer.
You can find more information in our terms and conditions or in our FAQs.
Is express shipping available?
Unfortunately, express shipping is not yet possible at this time.
What happens if I am not at home during delivery?
Our shipping partner DHL delivers within Germany between Monday and Saturday.
If your shipment cannot be handed over to you directly at the specified delivery address, you will find a pick-up slip with which you can pick up your package at the postal branch indicated on it within 7 days (in Germany). If the recipient does not have a separate or different agreement with DHL, delivery to a neighbor or another person authorized to receive the parcel is also possible.
How long do I have to wait for my order?
Shortly after we receive your order, we will send you an e-mail confirming that we have received your order. For items marked "immediately available", delivery is usually within the next one to two business days by postal package. For items marked "available at short notice", you will be informed about the delivery date by us immediately by e-mail or telephone. For items marked with "pre-order now!" the delivery period depends on the availability at the manufacturer.